Leaders in PBSA BTR & Co-Living
Supporting clients across the residential
property sector to achieve operational
excellence, mitigate risk and
maximise value
Welcome to RH Consulting
About Us
RH Consulting is a specialist residential property consultancy dedicated to helping PBSA, Build to Rent, Co‑living and PRS operators raise their standards and strengthen performance. Drawing on more than four decades of combined operational experience, our team brings a deep understanding of what drives successful residential communities and high‑performing assets. We partner closely with clients to refine operations, elevate compliance, enhance the resident experience and build the internal capability needed for long‑term success. With access to a wider network of sector experts, we shape our support around the unique demands of each project, ensuring every client benefits from practical insight, strategic clarity and solutions that deliver measurable impact in a fast‑moving market.
About Us
RH Consulting is a specialist residential property consultancy dedicated to helping PBSA, Build to Rent, Co‑living and PRS operators raise their standards and strengthen performance. Drawing on more than four decades of combined operational experience, our team brings a deep understanding of what drives successful residential communities and high‑performing assets. We partner closely with clients to refine operations, elevate compliance, enhance the resident experience and build the internal capability needed for long‑term success. With access to a wider network of sector experts, we shape our support around the unique demands of each project, ensuring every client benefits from practical insight, strategic clarity and solutions that deliver measurable impact in a fast‑moving market.
Lesson Learnt
Our expertise spans the full spectrum of residential property operations, with specialist capability in operational delivery, operating model construction, mobilisation, and end‑to‑end property management. We support clients in meeting statutory and accreditation requirements, strengthening health and safety practices, and navigating complex change management programmes. Our consultancy also delivers tailored training, mentoring and coaching to build team capability, alongside robust financial support covering budgets, OpEx planning and management accounts. With deep experience in systems implementation, quality auditing and the production of detailed market research reports, we provide a comprehensive, insight‑driven service designed to elevate performance across every aspect of your residential portfolio.
Our Team
Ross Halliday
Josh Wisniewski
Josh Wisniewski
Ross is an experienced property consultant with over 15 years’ experience in the residential sector, specialising in PBSA, BTR, Co-living and PRS. He advises property owners, operators and investors, providing strategic guidance to optimise operations, ensure regulatory compliance and enhance performance, drawing on a background in seni
Ross is an experienced property consultant with over 15 years’ experience in the residential sector, specialising in PBSA, BTR, Co-living and PRS. He advises property owners, operators and investors, providing strategic guidance to optimise operations, ensure regulatory compliance and enhance performance, drawing on a background in senior management roles with market-leading operators that gives him a deep understanding of the sector’s commercial and operational challenges, from securing new business to resolving complex operational issues.
Josh Wisniewski
Josh Wisniewski
Josh Wisniewski
With over a decade of experience across PBSA, BTR and Co‑living, Josh brings strong hands‑on operational expertise and a deep understanding of both day‑to‑day asset management and the strategic oversight needed to scale portfolios. His background spans roles from Site Manager to Regional Management, including senior mobilisation positio
With over a decade of experience across PBSA, BTR and Co‑living, Josh brings strong hands‑on operational expertise and a deep understanding of both day‑to‑day asset management and the strategic oversight needed to scale portfolios. His background spans roles from Site Manager to Regional Management, including senior mobilisation positions, giving him robust capability in mobilisation planning, operational readiness and establishing effective structures from day one. As part of the consultancy team, he provides practical, commercially focused guidance to clients, supporting operators, investors and owners to implement sustainable operational solutions that enhance performance, resident experience and long‑term value.
Katy Lewis
Josh Wisniewski
Katy Lewis
Katy brings extensive experience across PBSA, BTR and Co‑living, with a strong background in operations, customer experience and mobilisation. Having held roles from Accommodation Manager through to Head of Customer Experience, she combines hands‑on operational insight with strategic capability. In her consultancy work, she supports cli
Katy brings extensive experience across PBSA, BTR and Co‑living, with a strong background in operations, customer experience and mobilisation. Having held roles from Accommodation Manager through to Head of Customer Experience, she combines hands‑on operational insight with strategic capability. In her consultancy work, she supports clients in enhancing service delivery, strengthening operational structures and creating long‑term value.
Our Products
While our services are typically designed around your bespoke requirements, we have identified solutions from past engagements that benefit a wider audience and have refined these into ready-to-use products.
Take the Pulse of Your Business
How accurately do you perceive your business operations?
Our Quality Audit provides a systematic snapshot of your operational delivery, from service performance to compliance, and produces a clear report highlighting good practice as well as opportunities for improvement.
Market Research Report
Need a market analysis in a city or region?
Our in‑depth analysis examines the market in detail to identify its strengths, challenges and emerging opportunities, providing you with a clear understanding of the factors shaping current and future performance. By combining these insights with your organisational goals, we help you develop a robust, strategy designed to maximise long‑term success.
Mobilisation Project Oversight
Do you have the internal resources to manage Mobilisation or Demobilisation?
Our 'out of the box' mobilisation and demobilisation plans provide a comprehensive, efficient process that ensures seamless delivery for your customers and clients, freeing you to maintain standard operations without a resource squeeze.
Are you providing the right level of training to your staff?
If you have a training need, we have the solution, working in partnership with award-winning training providers to give you complete confidence that every programme delivered is relevant, engaging, and genuinely transformative for your people and your organisation.
Is your asset achieving its full potential?
Unlock your property’s full potential with our tailored Sales and Marketing strategies, designed to drive maximum occupancy and revenue from day one. Specialising in achieving the best possible occupancy within the first year of operations, our approach combines creativity, data-driven insight, and industry expertise to deliver results that matter.
Is your business effectively managing debt?
Maximise revenue and minimise operational risk with our comprehensive Arrears and No-Show Recovery solutions. Our approach combines strategic foresight, day-to-day operational planning, and data-driven tactics to ensure your business captures every possible opportunity for revenue.
Our Clients
